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Arkansas Medicaid supports healthy initiatives for improving the lives of Arkansans. To read more about some of these programs, click the links below. The links will open in new windows. To return to this site, close the window.

Arkansas Governor's Council on Fitness

Camp iRock

Stamp Out Smoking

EDI, PAC, Provider Enrollment, and AIPT now share the same convenient phone numbers:
In-state toll-free:
(800) 457-4454
Local and out-of-state:
(501) 376-2211

Select option 0 for “Other inquiries” and then option 1 for “EDI Support Center” when prompted.

Select option 0 for “Other inquiries” and then option 2 for “Provider Assistance Center” when prompted.

Select option 0 for “Other inquiries” and then option 3 for “Provider Enrollment” when prompted.

Select option 0 for “Other inquiries” and then option 4 for “Arkansas Incentive Payment Team (AIPT)” when prompted.

If you are a provider and have pharmacy claim or prescription drug prior authorization concerns, please call the MMA Pharmacy Help Desk:
(800) 424-7895, Option 2 for Prescribers

If you are a provider and have questions about the Arkansas Payment Improvement Initiative (APII), please contact the APII Help Desk:
In-state toll-free:
(866) 322-4696
Local and out-of-state:
(501) 301-8311
Email: ARKPII@hpe.com


General Information describes Arkansas Medicaid’s organization and services.

Provider Information is a collection of tools for individuals and organizations that provide health care services to Arkansas Medicaid beneficiaries.

Consumer Information is a guide to applying for and using Medicaid benefits in Arkansas.

Research Tools organizes statistical and other database tools in one convenient spot.

Welcome to Arkansas Medicaid

What type of information do you want?


Go to General Information menu Go to General Information menu Go to Provider Information menu Go to Provider Information menu
Go to Consumer Information menu Go to Consumer Information menu Go to Research Tools menu Go to Research Tools menu

Timely Information from Arkansas Medicaid

All systems are currently online.

Electronic Funds Transfer Requirement Coming Soon
Added 6/23/17
By November 1, 2017, providers will be required to submit information for Electronic Funds Transfer (EFT/Automatic Deposit). In anticipation of this requirement, we are asking Providers to submit their account information using the current Provider Enrollment form for EFT (Word, New Window). Arkansas Medicaid appreciates your compliance with this early request.

go to the Front Line web page
Your Information Hub for the New MMIS
Updated 6/23/17
The Arkansas Department of Human Services is pleased to announce the delivery of a new Arkansas Medicaid Management Information System (MMIS) in the last quarter of 2017. The new MMIS will bring cutting edge technology to DHS, Arkansas Medicaid providers and beneficiaries.

The Front Line webpage is designed to keep you informed and includes

  • Training opportunities
  • FAQs
  • Upcoming implementation-related events

Learn more and add Front Line to your favorites now! (HTML, new window)

eClinical Works Error Message
Added 6/6/17
Eligible Hospitals and Eligible Professionals who used eClinical Works from August 2016 to December 2016 (attesting to Meaningful Use Objective four and five for Program Year 2016), please see CMS FAQ 6097 regarding certified EHR technology with a flawed method of calculation for Meaningful Use attestation. (HTML, new window).

Request to Amend Arkansas Works Demonstration Waiver
Updated 5/19/17
The Arkansas Department of Human Services, Division of Medical Services is providing public notice of its intent to submit to the Centers of Medicare and Medicaid Services a written request to amend the Arkansas Works 1115 Demonstration waiver and to hold public hearings to receive comments on the amendments to the Demonstration.

The State will request amendments to the Arkansas Works 1115 Demonstration waiver to:

  1. limit Arkansas Works income eligibility to individuals with incomes less than or equal to 100% of the federal poverty level (FPL);
  2. institute work requirements as a condition of Arkansas Works eligibility;
  3. eliminate the Arkansas Works employer-sponsored insurance (ESI) premium assistance program; and
  4. implement its waiver of retroactive eligibility on or after July 1, 2017.

Public comments may be submitted until midnight on Sunday, June 18, 2017. Comments may be submitted by email to hciw@arkansas.gov or by regular mail to
PO Box 1437, S-295,
Little Rock, AR 72203-1437.

The complete version of the current draft of the Demonstration application is available for public review along with the public notice announcing dates, times and locations for the public hearings. View or print both documents.

Upcoming Public Hearings
Added 5/17/17
The Arkansas Department of Human Services, Division of Medical Services is providing public notice of its intent to host hearings related to amendments to the Arkansas Works Demonstration Waiver and the TEFRA-like 1115 demonstration waiver renewal application. Get more information about these upcoming public hearings.

Change to Medicare Cards Coming Soon
Added 4/12/17
The Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 mandates the removal of the SSN-based HICN from Medicare cards to address the current risk of beneficiary medical identity theft. Per the legislative requirement, CMS must mail out all Medicare cards with the new Medicare Beneficiary Identifier (MBI) by April 2019.

Will your practice management system need to make any changes to use the new MBI? If so, you’ll need to make those changes and test them from October 2017 until April 2018.

Get additional information about the new Medicare cards. (HTML, new window)

Stay tuned for additional information to learn about system updates and requirements, along with dates to remember.

Arkansas Medicaid Reports and Data for Public Access

Arkansas Health Care Payment Improvement Initiative
Get more information about the Arkansas Health Care Payment Improvement Initiative. (HTML, new window)

EHR Incentive Payment Program
You may be eligible for incentive payments or reimbursements of up to $63,750 from Medicaid to help offset the cost associated with implementing an electronic health record system. To find out if you are eligible, use the following links:


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