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Arkansas Medicaid supports healthy initiatives for improving the lives of Arkansans. To read more about some of these programs, click the links below. The links will open in new windows. To return to this site, close the window.

Arkansas Governor's Council on Fitness

Camp iRock

Stamp Out Smoking

EDI, PAC, Provider Enrollment, and AIPT now share the same convenient phone numbers:
In-state toll-free:
(800) 457-4454
Local and out-of-state:
(501) 376-2211

Select option 0 for “Other inquiries” and then option 1 for “EDI Support Center” when prompted.

Select option 0 for “Other inquiries” and then option 2 for “Provider Assistance Center” when prompted.

Select option 0 for “Other inquiries” and then option 3 for “Provider Enrollment” when prompted.

Select option 0 for “Other inquiries” and then option 4 for “Arkansas Incentive Payment Team (AIPT)” when prompted.

If you are a provider and have pharmacy claim or prescription drug prior authorization concerns, please call the MMA Pharmacy Help Desk:
(800) 424-7895, Option 2 for Prescribers

If you are a provider and have questions about the Arkansas Payment Improvement Initiative (APII), please contact the APII Help Desk:
In-state toll-free:
(866) 322-4696
Local and out-of-state:
(501) 301-8311

General Information describes Arkansas Medicaid’s organization and services.

Provider Information is a collection of tools for individuals and organizations that provide health care services to Arkansas Medicaid beneficiaries.

Consumer Information is a guide to applying for and using Medicaid benefits in Arkansas.

Research Tools organizes statistical and other database tools in one convenient spot.

Welcome to Arkansas Medicaid

What type of information do you want?

Go to General Information menu Go to General Information menu Go to Provider Information menu Go to Provider Information menu
Go to Consumer Information menu Go to Consumer Information menu Go to Research Tools menu Go to Research Tools menu

Timely Information from Arkansas Medicaid

All systems are currently online.

Denial of ARKids First-B for Age Ineligibility
Updated 10/21/16
If an eligibility strip showed an ARKids First-B beneficiary as eligible at date of service but the claim was denied due to age ineligibility, please resubmit the claim. If the claim is beyond 365 days, resubmit following the timely filing instructions on the Medicaid website.

Open Therapy Meeting
Updated 10/20/16
An open Occupational, Physical, Speech Therapy Services meeting will be held beginning at 10 a.m. on October 25. Learn more about the upcoming meeting. (Word, new window)

Timely Filing Issues
Updated 10/14/16
In an effort to resolve claims denied for eligibility beginning with dates of service on 10/1/2013, Arkansas Medicaid has made modifications to bypass the timely filing edits. Claims are to be submitted electronically. Providers must verify that an eligibility segment for the dates of service in question is available on file and verify that a PCP, if required, is on file before the claim is submitted. Providers will have an open window between October 17, 2016 and April 15, 2017 to submit claims. A listing of permissible reasons for qualifying claims may be obtained on this FAQ document (PDF, new window) along with other pertinent information.


Arkansas Medicaid and the Arkansas Foundation for Medical Care (AFMC) will conduct a timely filing webinar on October 7, 2016. Get more information about the webinar.

Comment Period Extended for Proposed Rules for Public Comment
Added 10/17/16
The comment period for proposed rules set to expire on October 14, 2016, has been extended to November 13, 2016. View the proposed rules still available for public comment.

2017 ICD-10 CM and PCS codes
Added 9/28/16
New, revised, and deleted 2017 ICD-10 CM and PCS codes are not yet updated in the Arkansas Medicaid claims processing system. This update is anticipated by November 4, 2016, retroactive to dates of service on and after October 1, 2016. Please hold any claims that would require a new or revised 2017 ICD-10 CM and PCS code, and be aware of any ICD-10 CM and PCS code being deleted in the 2017 ICD-10 code set that would impact billing.

Added 8/5/16
The ICD-10 error that caused RSPMI claims for beneficiaries over age 21 with dates of service on and after 10/1/15 to deny for ERROR CODE 107/EOB 952 (PCP REQUIRED) has been resolved. Suspended claims are being recycled. Providers who had claims deny for EOB 952 can rebill the claims. We appreciate your patience.

Update on the Removal of the 24-day Cap
Added 7/8/16
DMS Program Planning and Development has issued a provider memo to all hospital providers. View or print the memorandum regarding Removal of the 24-day Cap. (Word, new window)

Arkansas Works 1115 Demonstration Waiver Application
Added 6/30/16
To view the application submitted to CMS go to the following link: AR Works 1115 Demonstration Waiver Application. (PDF, new window)

Proposed Extension Application for and Potential Modifications to the 1115 Demonstration Waiver for the Health Care Independence Program
Updated 5/18/16
The Arkansas Department of Human Services (DHS), Division of Medical Services (DMS) is providing public notice of its intent to submit to the Centers of Medicare and Medicaid Services (CMS) a written application for extension and amendment of the 1115 Demonstration waiver for the Health Care Independence Program and to hold public hearings to receive comments on the extension application to the Demonstration Waiver. The State anticipates submitting an application to amend the Demonstration in fall of 2016 to replace the Health Care Independence Program implemented under the current 1115 waiver authority with Arkansas Works, a program reflecting the features now under consideration by the Governor, the Arkansas Legislative Task Force on Healthcare Reform, and the Arkansas Legislature.

Get more information regarding the public notice and the proposed extension application to 1115 Waiver.

2015 Eligible Hospital (EH) Meaningful Use Attestation
Added 12/4/15
The submission date for EH Meaningful Use will be announced as soon as possible. At this time, we expect a late 2016 date. We apologize for any inconvenience this may cause.

Insurance Cards for Private Option Enrollees
Added 1/3/14
Private Option enrollees will not receive Medicaid ID cards but will receive insurance cards from their private health plan issuers. Private Option enrollees will use their private insurance cards to access medical services. Medicaid will provide limited supplemental services for Private Option enrollees, including Early and Periodic Screening, Diagnosis, & Treatment (EPSDT) for 19 and 20 year olds and non-emergency transportation. These services can be accessed using the Medicaid ID number that was sent to the Private Option enrollee in the plan enrollment notice. The Medicaid ID number can be used for retroactive coverage and interim coverage from the eligibility approval date until the date that the qualified health plan takes effect.

Newly eligible adults that are exempt from participation in the Private Option (e.g. medically frail individuals) will be enrolled in fee-for-service Medicaid and will receive a Medicaid ID card.

Frequently Asked Questions about the Arkansas Health Care Independence Program
Added 9/30/13
View or print frequently asked questions about the Arkansas Health Care Independence Program. (PDF, new window)

Arkansas Medicaid Reports and Data for Public Access

Arkansas Health Care Payment Improvement Initiative
Get more information about the Arkansas Health Care Payment Improvement Initiative. (HTML, new window)

EHR Incentive Payment Program
You may be eligible for incentive payments or reimbursements of up to $63,750 from Medicaid to help offset the cost associated with implementing an electronic health record system. To find out if you are eligible, use the following links:

Bobby approved (v 3.3)
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