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PASSE Model of Care

The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs.

Learn more about PASSE.

EDI, PAC, Provider Enrollment, and AIPT now share the same convenient phone numbers:
In-state toll-free:
(800) 457-4454
Local and out-of-state:
(501) 376-2211

Select option 0 for “Other inquiries” and then option 1 for “EDI Support Center” when prompted.

Select option 0 for “Other inquiries” and then option 2 for “Provider Assistance Center” when prompted.

Select option 0 for “Other inquiries” and then option 3 for “Provider Enrollment” when prompted.

Select option 0 for “Other inquiries” and then option 4 for “Arkansas Incentive Payment Team (AIPT)” when prompted.

If you are a provider and have pharmacy claim or prescription drug prior authorization concerns, please call the MMA Pharmacy Help Desk:
(800) 424-7895, Option 2 for Prescribers

If you are a provider and have questions about the Arkansas Payment Improvement Initiative (APII), please contact the APII Help Desk:
In-state toll-free:
(866) 322-4696
Local and out-of-state:
(501) 301-8311
Email: ARKPII@hpe.com


General Information describes Arkansas Medicaid’s organization and services.

Provider Information is a collection of tools for individuals and organizations that provide health care services to Arkansas Medicaid beneficiaries.

Consumer Information is a guide to applying for and using Medicaid benefits in Arkansas.

Research Tools organizes statistical and other database tools in one convenient spot.

Welcome to Arkansas Medicaid

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Timely Information from Arkansas Medicaid

All systems are currently online.

MAPIR Offline Beginning 10/1/17
Added 9/22/17
Due to the new MMIS system conversion, the MAPIR application will be offline starting 10/1/17, until further notice. The latest time to submit using MAPIR before the downtime is 9/30/17 at 11:59pm. Payment processing will be delayed during this timeframe. If you have questions or concerns, please contact the Arkansas Incentive Payment Team (AIPT) at aipt@hpe.com.

Are You Ready for the New MMIS?
Updated 9/22/17
The Arkansas Department of Human Services is pleased to announce the delivery of a new Arkansas Medicaid Management Information System (MMIS) coming November 2017. The new MMIS will bring cutting edge technology to DHS, Arkansas Medicaid providers and beneficiaries.

Early Provider Portal Registration is Open!

Register for Portal Access and Assign Delegate Access Now! Arkansas Medicaid providers can register for portal access and assign delegate access now. (HTML, new window).
All provider portal functionality will be available after Go-live of the new MMIS on November 1, 2017.

  • Have you attended training?
  • Have you contacted your billing company/vendor/clearinghouse to make them aware of changes they need to make?
  • Do you know if you need a new submitter ID?

Go to Front Line and learn answers for these questions, register for training and view ARMedicaid Insider, Vol.2, Issue 6 now! (HTML, new window)

MMIS Transition Guides
Added 9/14/17
To help you manage the timeline for the new MMIS transition, we have developed guides for your reference. View or print the transition guides today! (PDF, new window)

Electronic Funds Transfer Requirement Coming Soon
Added 6/23/17
By November 1, 2017, providers will be required to submit information for Electronic Funds Transfer (EFT/Automatic Deposit). In anticipation of this requirement, we are asking Providers to submit their account information using the current Provider Enrollment form for EFT (Word, New Window). Arkansas Medicaid appreciates your compliance with this early request.

Current Demonstration Waiver Projects
The Division of Medical Services will provide public notice and allow input processes for its intent to submit written applications, renewals or amendments to any 1115(a) demonstration waiver projects that will be sent to the Centers of Medicare and Medicaid Services. Learn more about current demonstration waiver projects.

Arkansas Health Care Payment Improvement Initiative
Get more information about the Arkansas Health Care Payment Improvement Initiative. (HTML, new window)

Arkansas Medicaid Reports and Data for Public Access

EHR Incentive Payment Program
You may be eligible for incentive payments or reimbursements of up to $63,750 from Medicaid to help offset the cost associated with implementing an electronic health record system. To find out if you are eligible, use the following links:


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