Arkansas Medicaid logo Home | General | Provider | Consumer | Research | Site Map | Provider Training
Data Collection Policy

Privacy Policy

About Us

This is a privacy policy for DXC Technology Arkansas Title XIX Account. Our homepage on the Web is located at http://www.medicaid.state.ar.us. The full text of our privacy policy is available on the Web at https://www.medicaid.state.ar.us/general/datacollectionpolicy.aspx. Users may go to https://www.medicaid.state.ar.us/general/datacollectionpolicy.aspx for information on how to opt-in or opt-out of use of their information. This policy was created to meet the requirements of Arkansas Act 1713 of 2003.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

DXC Technology Arkansas Title XIX Account
500 President Clinton Avenue
Suite 400
Little Rock, AR 72201 
USA

You may contact us by email at arkwebmaster@hpe.com. You may call us at (501) 374-6608.

Dispute Resolution and Privacy Seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

  • Customer Service:

    We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

    DXC Technology Arkansas Title XIX Account
    500 President Clinton Avenue
    Suite 400
    Little Rock, AR 72201
    USA

    You may contact us by email at arkwebmaster@hpe.com. You may call us at 501-374-6608.

  • Arkansas Freedom of Information Act:

    Information which can be identified or associated with a particular person or persons that is available from the Arkansas Medicaid website is subject to these principles and policies:

  • The Arkansas government has information about individuals, or which can be identified or associated with a particular individual, and this information is contained in the public records of the Arkansas state and local government. The Arkansas Freedom of Information Act addresses the type of government information which is available to the public. See Ark. Code Ann. § 25-19-105. Information generally available under the Arkansas Freedom of Information Act and not made confidential elsewhere in the Arkansas Code or by federal law may be posted for electronic access through DXC Technology Arkansas Title XIX Account.
  • The Arkansas Freedom of Information Act recognizes many concerns people have with regard to public records that include information about them, including the right to correct inaccurate information. Consequently, persons concerned with regard to information about them should contact the custodian of the record, which typically is the state agency or other governmental entity that collects and maintains the information.

Information which can be identified or associated with a particular person or persons that is collected by the Arkansas Medicaid website is subject to these principles and policies:

  • The information collected should only be that necessary to provide the information or services sought by the requester, just as a person might provide such information when visiting a governmental office in person. The information collected is subject to the same controls and uses as that collected by governmental offices visited in person, again subject to the access and confidentiality provisions of the Arkansas Freedom of Information Act, Ark Code Ann., § 25- 19-101 through 25-19-107, or to other applicable sections of the Arkansas Code. You do not have to provide personal information to visit the Arkansas Medicaid website or download this information.
  • The IP (Internet Protocol) numbers of computers used to visit network sites are noted as part of our statistical analysis on use of our website and how to better design services and facilitate access to them. Personally identifiable information may be requested from you in order to provide requested services, but such information is handled as it would be on an in-person visit to a government office.
  • Various commercial websites may be linked through the Medicaid website. These private sector websites are not subject to the Arkansas Freedom of Information Act. Visitors to those websites may wish to check their privacy statements and be cautious about providing personally identifiable information.

Additional Information

This policy is valid for 1 day from the time that it is loaded by a client.

Data Collection

P3P policies declare the data they collect in groups (also referred to as “statements”). This policy contains 3 data groups. The data practices of each group will be explained separately.


Group “Access Log Information”

We collect the following information:

  • Click-stream data
  • HTTP protocol elements

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Our Web server collects access logs containing this information when you visit the Arkansas Medicaid website.


Group “Cookies”

At the user’s option, we will collect the following data:

  • HTTP cookies

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Cookies are used to track visitors to our website. This information helps us better understand what portions of our website best serve you. When you log into the provider information portal, a cookie is used to temporarily capture your session ID number. This cookie expires when the you log out of the provider information portal or after 60 minutes of inactivity inside the Web application.


Group “Transaction Information (Optional)”

At the user’s option, we will collect the following data:

  • Physical contact information
  • Online contact information
  • Demographic data
  • User information
  • Third-party individual information
  • Health-related information
  • Government-issued identifiers

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services.

The following explanation is provided for why this data is collected:

This information is collected when you are logged into Online Services to process or complete your current activity inside the Web application. You are not required to give any information to view information found at the Arkansas Medicaid website.


Cookies

Cookies are a technology which can be used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our website makes use of cookies. Cookies are used for the following purposes:

  • Website administration
  • Completing the user’s current activity
  • User targeting
  • Research and development

Compact Policy Summary

The compact policy which corresponds to this policy is:

    CP="CAO DSP CURa ADMa DEVa TAIa OUR DELa IND PHY ONL UNI FIN COM NAV DEM STA HEA GOV"

The following table explains the meaning of each field in the compact policy.

Field Meaning
CP=
This is the compact policy header; it indicates that what follows is a P3P compact policy.
CAO
Access is available to contact and other information.
DSP
The policy contains at least one dispute-resolution mechanism.
CURa
The data is used for completion of the current activity.
ADMa
The data is used for website administration.
DEVa
The data is used for research and development.
TAIa
The data is used for tailoring the website.
OUR
The data is given to ourselves and our agents.
DELa
The data is given to delivery services.
IND
The data will be kept indefinitely.
PHY
Physical contact information is collected.
ONL
Online contact information is collected.
UNI
Unique identifiers are collected.
FIN
Financial information is collected.
COM
Computer information is collected.
NAV
Navigation and clickstream data is collected.
DEM
Demographic and socioeconomic data is collected.
STA
State-management data is collected
HEA
Health-related information is collected.
GOV
Government-issued identifiers are collected.

The compact policy is sent by the Web server along with the cookies it describes. For more information, see the P3P deployment guide at http://www.w3.org/TR/p3pdeployment.


Policy Evaluation

Microsoft Internet Explorer 6 will evaluate this policy’s compact policy whenever it is used with a cookie. The actions IE will take depend on what privacy level the user has selected in their browser (Low, Medium, Medium High, or High; the default is Medium. In addition, IE will examine whether the cookie’s policy is considered satisfactory or unsatisfactory, whether the cookie is a session cookie or a persistent cookie, and whether the cookie is used in a first-party or third-party context. This section will attempt to evaluate this policy’s compact policy against Microsoft’s stated behavior for IE6.

NOTE: this evaluation is currently experimental and should not be considered a substitute for testing with a real Web browser.

Satisfactory Policy: this compact policy is considered satisfactory according to the rules defined by Internet Explorer 6. IE6 will accept cookies accompanied by this policy under the High, Medium High, Medium, Low, and Accept All Cookies settings.