Arkansas Medicaid is committed to helping providers understand billing policy and successful claims submission. With these priorities in mind, we offer opportunities to increase your knowledge throughout the year and in a variety of locations and formats. Electronic training documents are also available for download below.
NOTE: The documents available for download will open in a new window. These documents require Adobe® Acrobat Reader, Microsoft® PowerPoint or Microsoft® Word to view or print the files. If you click a link and the document doesn't open, download the Acrobat Reader, download the PowerPoint viewer, or download the Word viewer free so that you can view or print the documents.
Are you and your staff confused or frustrated by Medicaid billing policy, the claim submission process or Provider Electronic Solutions (PES) software? Are you unable to travel to Medicaid training workshops held throughout the year at various locations? If you answered “yes” to either question, a web-based training workshop is for you! Now you can attend a class without leaving your office. The Arkansas Division of Medical Services, HP Enterprise Services and BreastCare invite you to attend via a web-based classroom environment. The classes are designed to help you:
- with software set-up for prompt and accurate billing,
- understand fundamentals of the claim submission process, issues surrounding claim denials and actions you can take to prevent future denials,
- set up and use PES to submit claims,
- register for and use WebRA and
- understand billing policy for your specialty.
If you have any questions, issues or concerns related to web-based training, please e-mail Karen Young at email@example.com.
Register to Attend a Web-Based Training Session
To register, select the date you wish to participate in an online session. New class dates are added often; check back soon if those listed don’t work for your schedule. These links will open in a new window. To return to this page, close the window.
|Billing 101 (includes Arkansas Medicaid Passwords and WebRA)||6/9/15||10:00 a.m. - 12:00 p.m.|
|BreastCare Billing 101 (includes accessing the BreastCare billing booklet, BreastCare website, reporting your NPI, using DDE (Direct Data Entry), accessing your WebRA and more)||—||—|
|PES Billing 101 and Direct Data Entry (DDE) Demonstration||5/21/15
(Please note: this class was rescheduled from May 14)
|10:00 a.m. - 12:00 p.m.
10:00 a.m. - 12:00 p.m.
10:00 a.m. - 12:00 p.m.
| Occupational, Physical, and Speech Therapy Retrospective Review and Billing
||6/16/15||10:00 a.m. - 12:00 p.m.|
Once you have registered, an e-mail will be sent to you explaining how to attend your web-based training session. You will receive this email one day prior to your training. Please contact the HP Virtual Trainer if you do not receive this email.
After you have completed the class, please give us your feedback! Complete the web-based training evaluation form. (HTML, new window)
The following documents can be a helpful resource in your office. You may find these handouts useful if you were unable to attend one of these training sessions.
|Presentation||File Name||File Size||PDF
|2014 Annual Medicaid Workshop Presentation – Arkansas Health Care Independence Program||ARHealthCare
|2014 Annual Medicaid Workshop Presentation – Arkansas Foundation for Medical Care (AFMC) Episodes of Care||AFMC-EpisodesofCare.ppt||1.6MB||AFMC-EpisodesofCare.pdf||683k|
|2014 Annual Medicaid Workshop Presentation – Arkansas Foundation for Medical Care (AFMC) Patient-Centered Medical Home||AFMC-PCMH.ppt||3.4MB||AFMC-PCMH.pdf||498k|
|2014 Annual Medicaid Workshop Presentation – Claims Submission and Adjustments and Voids||Claims-Annual
|2014 Annual Medicaid Workshop Presentation – Dental||Dental-Annual
|2014 Annual Medicaid Workshop Presentation – Provider Enrollment||Enroll-Annual
|2014 Annual Medicaid Workshop Presentation – QSource Medicaid Retrospective Therapy Review||QSource-Therapy.ppt||7MB||QSource-Therapy.pdf||1.7MB|
|Arkansas Medicaid WebRA Workshop Presentation||WebRA.ppt||2.4MB||WebRA.pdf||1.1MB|
|BreastCare Billing 101 Presentation||BreastCare.ppt||14MB||BreastCare.pdf||2.3MB|
|CMS-1500 Form Version 2/12 Handout||CMS-1500_handout.doc||149k||CMS-1500_handout.pdf
|Department of Medical Services - Patient-Centered Medical Home and Arkansas Payment Improvement Initiative Presentation||–||–||HPworkshop13.pdf||1.2MB|
|Division of Aging and Adult Services - Quality Assurance Presentation||DAAS-QA.ppt||532k||DAAS-QA.pdf||820k|
|ElderChoices/Alternatives for Adults with Physical Disabilities Overview of Eligibility Process Workshop Presentation||ELDERAAPD-
|Federal Deficit Reduction Act (DRA) Workshop Presentation||DRA.ppt||5.5MB||DRA.pdf||5MB|
|Health Care Payment Improvement Initiative Home and Community Based Services Public Stakeholder Discussion Presentation||TheFutureasWe
|Long Term Care Electronic Cost Reports User Guide||–||–||LTCcostReports
|National Provider Identifier (NPI) Presentation||–||–||NPI.pdf||69k|
|Provider Portal Password Self-Help Guidelines||–||–||Password
Billing guides are available to help you with Arkansas Medicaid billing, claim submission and eligibility verification.
|Guide||File Name||File Size||PDF
|Eligibility Verification Training||Eligibility2013.ppt||9.6MB||Eligibility2013.pdf||1.9MB|
|Fundamentals for Success: Billing Arkansas Medicaid||FundamentalsProf.ppt||3.3MB||FundamentalsProf.pdf||798k|
|How to Use DDE Professional Billing||DDEProBill.ppt||2.6MB||DDEProBill.pdf||2MB|
|How to Use DDE Professional Billing for Alternative Care Providers||ProfBillingAltCare
|Internet Submitter Registration, Self Service Area and WebBBS User Guides||UserGuide_Submitter
|Introduction to Billing 101||Billing101.ppt||15MB||Billing101.pdf||3.6MB|
|PES Professional Billing Guide||PESPro12.ppt||3.8MB||PESPro12.pdf||2.1MB|
|Substance Abuse Treatment Services (SATS)||SATS.ppt||1.5MB||SATS.pdf||782k|
|Therapy Retrospective Review and Billing 101||TherapyBilling101.ppt||4.3MB||TherapyBilling101.pdf||1.8MB|
|WebBBS Instruction Guide||WebBBS_instruction
|WebBBS Submitter Passwords||Passwords.doc||95k||Passwords.pdf||108k|
|Billing Tips||File Name||File Size||PDF File Name||PDF File Size|
|Durable Medical Equipment/Prosthetics||BillingTipsDME.doc||611k||BillingTipsDME.pdf||410k|
|Occupational, Physical, and Speech Therapy Services||BillingTipsTherapy
|Rural Health Clinic||BillingTipsRurlHlth.doc||598k||BillingTipsRurlHlth.pdf||338k|