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Provider Training

Virtual Training Opportunities
Training Materials From Past Workshops
Arkansas Medicaid Billing Guides

Virtual Training Opportunities

Are you and your staff confused or frustrated by Medicaid billing policy, the claim submission process or Provider Electronic Solutions (PES) software? Unable to travel to Medicaid training workshops held throughout the year at various locations? Then a virtual training workshop is for you! Now you can attend a class without leaving your office. The Arkansas Division of Medical Services, HP Enterprise Services and BreastCare invite you to attend useful classes in an internet virtual classroom environment. The classes are designed to help you

  • with software set-up for prompt and accurate billing.
  • understand fundamentals of the claim submission process, issues surrounding claim denials and actions you can take to prevent future denials.
  • set up and use PES to submit claims.
  • register for and use WebRA.
  • understand billing policy for your specialty.

If you have any questions, issues or concerns related to virtual training, please e-mail Karen Young at

Register to Attend a Virtual Workshop  

To register, select the date you wish to attend. These links will open in a new window. To return to this page, close the window.




Billing 101 (includes Arkansas Medicaid Passwords and WebRA)


10:00 a.m. - 12:00 p.m.

BreastCare Billing 101 (includes accessing the BreastCare billing booklet, BreastCare website, reporting your NPI, using DDE (Direct Data Entry), accessing your WebRA and more)


10:00 a.m. - 12:00 p.m.

PES Billing 101 and Direct Data Entry (DDE) Demonstration


10:00 a.m. - 12:00 p.m.
10:00 a.m. - 12:00 p.m.
10:00 a.m. - 12:00 p.m.

Once you have registered, an e-mail will be sent to you explaining how to set up your virtual room. After you have completed the class, please give us your feedback! Complete the virtual training evaluation form.

Training Materials From Past Workshops

The following documents can be a helpful resource in your office. You may find these handouts useful if you were unable to attend one of these training sessions. To download a handout from a previous workshop, click the link below:

Arkansas Medicaid Billing Guides

Billing Tips

NOTE: The links above open in a new window. These documents require Adobe® Acrobat Reader, Microsoft® PowerPoint, or Microsoft® Word to view or print the files. If you click a link and the document doesn't open, download the Acrobat Reader download the PowerPoint viewer, or download the Word viewer  free so that you can view or print the documents.