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What's new for Arkansas Medicaid providers

What’s New for Arkansas Medicaid Providers

Content updated August 7, 2017

All systems are currently online.

Page Contents

Sign-Up to Receive MMIS eBlasts
Accepting Program Year 2017 Applications
Electronic Funds Transfer Requirement Coming Soon
Request to Amend Arkansas Works Demonstration Waiver
Change to Medicare Cards Coming Soon
Continued Effort: Policy Update Notifications Going “Paperless” in 2016
Monthly System Maintenance
Billing Bulletins
PES Trouble-Shooting Notes
New RA Messages

Sign Up to Receive MMIS eBlasts

Added 8/7/17
Receive the latest information regarding the new MMIS directly to your inbox! Sign-up for AFMC’s eBlast messages today. (HTML, new window)

Accepting Program Year 2017 Applications

Added 7/27/17
Medical Assistance Provider Incentive Repository (MAPIR) System – MAPIR is now accepting Program Year 2017 Applications. The Meaningful Use (MU) EHR reporting period is a minimum of any continuous 90-days between January 1 and December 31, 2017. If this is your first time reporting MU, then you must report 90-days of Clinical Quality Measures (CQM).

If you have already received a payment for meeting MU prior to program year 2017, you must report a full year of Clinical Quality Measures (CQM). You are able to start your application now, however, you will need to wait until January 1, 2018 or later to complete the CQM portion of your application.

If you have questions or concerns, please contact the Arkansas Incentive Payment Team (AIPT) at aipt@hpe.com.

Electronic Funds Transfer Requirement Coming Soon

Added 6/23/17
By November 1, 2017, providers will be required to submit information for Electronic Funds Transfer (EFT/Automatic Deposit). In anticipation of this requirement, we are asking Providers to submit their account information using the current Provider Enrollment form for EFT (Word, New Window). Arkansas Medicaid appreciates your compliance with this early request.

Request to Amend Arkansas Works Demonstration Waiver

Updated 5/19/17
The Arkansas Department of Human Services, Division of Medical Services is providing public notice of its intent to submit to the Centers of Medicare and Medicaid Services a written request to amend the Arkansas Works 1115 Demonstration waiver and to hold public hearings to receive comments on the amendments to the Demonstration.

The State will request amendments to the Arkansas Works 1115 Demonstration waiver to:

  1. limit Arkansas Works income eligibility to individuals with incomes less than or equal to 100% of the federal poverty level (FPL);
  2. institute work requirements as a condition of Arkansas Works eligibility;
  3. eliminate the Arkansas Works employer-sponsored insurance (ESI) premium assistance program; and
  4. implement its waiver of retroactive eligibility on or after July 1, 2017.

Public comments may be submitted until midnight on Sunday, June 18, 2017. Comments may be submitted by email to hciw@arkansas.gov or by regular mail to
PO Box 1437, S-295,
Little Rock, AR 72203-1437.

The complete version of the current draft of the Demonstration application is available for public review along with the public notice announcing dates, times and locations for the public hearings. View or print both documents.

Change to Medicare Cards Coming Soon

Added 4/12/17
The Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 mandates the removal of the SSN-based HICN from Medicare cards to address the current risk of beneficiary medical identity theft. Per the legislative requirement, CMS must mail out all Medicare cards with the new Medicare Beneficiary Identifier (MBI) by April 2019.

Will your practice management system need to make any changes to use the new MBI? If so, you’ll need to make those changes and test them from October 2017 until April 2018.

Get additional information about the new Medicare cards. (HTML, new window)

Stay tuned for additional information to learn about system updates and requirements, along with dates to remember.

Continued Effort: Policy Update Notifications Going “Paperless” in 2016

Updated 6/24/16
In an effort to end paper mail-outs and begin electronic-only notifications of provider documentation, Arkansas Medicaid is still needing some providers to respond to the request for email addresses. To be more fiscally and environmentally responsible, notifications will be sent by email, and access to these documents will be available here on the “What’s New for Arkansas Medicaid Providers” webpage.

A second provider letter and form requesting an updated email address has been mailed. Thank you if you have already responded. If you still need to update your business email address (a generic email address that more than one person can access), please complete the Provider Address Change Form (DMS-673) (Word, new window) and submit it to the Provider Enrollment Unit by mail or fax.

Medicaid Provider Enrollment Unit
P.O. Box 8105
Little Rock, AR 72203-8105
Fax: (501) 374-0746

When providing your email address:

  • Use a generic email address that more than one person can access (e.g., xyzclinic@yahoo.com instead of janedoe@yahoo.com). Email addresses often become outdated when an individual leaves a practice or clinic.
  • You must notify the Division of Medical Services Medicaid Provider Enrollment Unit if any information changes.
  • Make sure the email address will accept email from hpe.com. You may have to instruct your network administrator or email provider to accept emails from hpe.com. Arkansas Medicaid sends email in bulk and some email services block bulk email unless instructed otherwise.
  • If Internet access is not yet available in your area, please write “no access” in the email field of the Provider Address Change Form (DMS-673).

Monthly System Maintenance

System maintenance will be performed from 10:00 p.m. to 2:00 a.m. on the first and third Saturday of each month. During the maintenance period, you will not be able to verify eligibility interactively; however, you will still be able to enter claims and check eligibility through Arkansas Medicaid’s website. Batch transactions received during this period will be held in queue and will be processed as soon as maintenance is complete. Pharmacy claims will not be affected.

Billing Bulletins

For the latest billing news, see Billing Bulletins.

PES Trouble-Shooting Notes

If you’re having trouble using Provider Electronic Solutions software, please see PES Trouble-Shooting Notes.

New RA Messages

Added 8/7/17
Arkansas Medicaid released an RA message to Prosthetics and Hyperalimentation providers. View the RA message regarding Formula. (Word, new window)

Added 7/27/17
Arkansas Medicaid released an RA message to Eligible Hospital and Eligible Professional providers. View the RA message regarding Accepting Program Year 2017 Applications. (Word, new window)

Added 7/21/17
Arkansas Medicaid released an RA message to Dental providers. View the RA message regarding Pen and Ink Changes. (Word, new window)