Content updated March 9, 2018
Corrected Sixty Day Notice for Medicaid Inactivity
NET Providers using Billing Vendors (NET EDI – X12 Field BHT06)
Grace Period Extension
Electronic Funds Transfer – ACTION Required NOW!
Changes to the Arkansas Medicaid Website
Visual Care Claims Denied for Benefit Limit
Program Year 2017 Application Deadline
Change to Medicare Cards Coming Soon
Continued Effort: Policy Update Notifications Going “Paperless”
Monthly System Maintenance
PES Trouble-Shooting Notes
New Provider Manual Updates
New RA Messages
Corrected notifications of cancellation for Medicaid billing inactivity have been mailed to appropriately inactive providers. These corrected notifications are dated February 23. If you received this corrected notification of cancellation, your Medicaid provider ID will be cancelled for inactivity as stated.
If you use a billing vendor, your encounters may be misinterpreted in the new system causing them to DENY unless X12 field “BHT06” has the value “RP.”
In the legacy MMIS, encounters processed with a value of “CH” in this field; however, this value will may cause a denial in the new MMIS. Please make certain your billing vendor knows the BHT06 field values:
- RP = Report encounter
- CH = Claim for payment
The legacy system translator did not consider field BHT06 when accepting claims. The new MMIS translator DOES consider field BHT06. This issue MUST be addressed or your encounters will be marked as claims for payment.
If your paper 1099 form mailed from Arkansas Medicaid has been lost or misplaced, you can print a replacement from the HealthCare Provider Portal. To access your 1099, select “Financial 1099 History” under Category for File Download. Enter 01/01/2018 as the From Date and 03/01/2018 as the To Date. Each 1099 file will start with characters LOD.FIN.TX07 at the beginning of the file name. These 1099 documents are generated by provider number. To know what information was reported to the IRS, you will need to get ALL 1099s for each provider number reported under your tax ID number.
All dually-eligible hospitals who submitted eCQMS on the CMS website have until April 28, 2018 to submit an application/attestation.
A submitted application means that you have registered with the R&A, attested through MAPIR and completed the MAPIR application by clicking the Submit button.
If you have questions or concerns, please contact the Arkansas Incentive Payment Team (AIPT) at firstname.lastname@example.org.
All providers have been notified that Arkansas Medicaid will no longer produce and mail paper checks. Providers must now utilize electronic fund transfer (EFT), which allows your Medicaid payments to be directly deposited into your bank account. If you already receive your Medicaid payments by EFT, then no further action is required.
If you DO NOT receive EFT payments for Medicaid services you provide, you must take action NOW to ensure that you continue to receive Medicaid payments.
- Complete the Electronic Fund (EFT) Authorization for Automatic Deposit (Word, new window), located in Section V of your provider manual.
Return the completed EFT authorization form along with a voided check or letter from your bank reflecting the bank’s ABA number and your account number before February 28, 2018 to
Medicaid Provider Enrollment Unit
P.O. Box 8105
Little Rock, AR 72203-8105
If you do not take action by February 28, 2018, your provider number will be suspended until the EFT information is received. Please note: This only pertains to BILLING provider numbers. Individual provider numbers that are not used for billing do not have to sign up for EFT.
The Arkansas Medicaid website URL will soon change from the current https://www.medicaid.state.ar.us/ to the new URL https://www.medicaid.mmis.arkansas.gov/. The old Arkansas Medicaid URL will automatically redirect to the updated website URL for a period of time; however, your bookmarks to the website should be updated during this period. Eventually, the current Arkansas Medicaid website URL will no longer exist; you will receive a page not found message when trying to access https://www.medicaid.state.ar.us/.
Although you should expect a different look for the Arkansas Medicaid website that utilizes a new drop-down menu structure, the content on the Arkansas Medicaid website will remain the same. If you have difficulty locating information you need after the URL change, contact the webmaster at ARKWebmaster@hpe.com.
Arkansas Medicaid is aware of vision claims denying based on the $500 benefit limit. We are working to correct this problem and will send an update when resolved.
If you wish to apply for an EHR incentive payment for Program Year 2017, you must submit your application/attestation by March 31, 2018. A submitted application means that you have registered with the R&A, attested through MAPIR and completed the MAPIR application by clicking the Submit button. If you have questions or concerns, please contact the Arkansas Incentive Payment Team (AIPT) at email@example.com.
The Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 mandates the removal of the SSN-based HICN from Medicare cards to address the current risk of beneficiary medical identity theft. Per the legislative requirement, CMS must mail out all Medicare cards with the new Medicare Beneficiary Identifier (MBI) by April 2019.
Will your practice management system need to make any changes to use the new MBI? If so, you’ll need to make those changes and test them from October 2017 until April 2018.
Stay tuned for additional information to learn about system updates and requirements, along with dates to remember.
In an effort to end paper mail-outs and begin electronic-only notifications of provider documentation, Arkansas Medicaid is still needing some providers to respond to the request for email addresses. To be more fiscally and environmentally responsible, notifications will be sent by email, and access to these documents will be available here on the “What’s New for Arkansas Medicaid Providers” webpage.
A second provider letter and form requesting an updated email address has been mailed. Thank you if you have already responded. If you still need to update your business email address (a generic email address that more than one person can access), please complete the Provider Address Change Form (DMS-673) (Word, new window) and submit it to the Provider Enrollment Unit by mail or fax.
Medicaid Provider Enrollment Unit
P.O. Box 8105
Little Rock, AR 72203-8105
Fax: (501) 374-0746
When providing your email address:
- Use a generic email address that more than one person can access (e.g., firstname.lastname@example.org instead of email@example.com). Email addresses often become outdated when an individual leaves a practice or clinic.
- You must notify the Division of Medical Services Medicaid Provider Enrollment Unit if any information changes.
- Make sure the email address will accept email from hpe.com. You may have to instruct your network administrator or email provider to accept emails from hpe.com. Arkansas Medicaid sends email in bulk and some email services block bulk email unless instructed otherwise.
- If Internet access is not yet available in your area, please write “no access” in the email field of the Provider Address Change Form (DMS-673).
System maintenance will be performed from 10:00 p.m. to 2:00 a.m. on the first and third Saturday of each month. During the maintenance period, you will not be able to verify eligibility interactively; however, you will still be able to enter claims and check eligibility through Arkansas Medicaid’s website. Batch transactions received during this period will be held in queue and will be processed as soon as maintenance is complete. Pharmacy claims will not be affected.
For the latest billing news, see Billing Bulletins.
If you’re having trouble using Provider Electronic Solutions software, please see PES Trouble-Shooting Notes.
Arkansas Medicaid released a Section V all provider manuals update. View or print the SecV-1-18 transmittal letter. (Word, new window)
View or print changes to the Application Packet. (Word, new window)
View or print changes to form DMS-652. (Word, new window)
View or print changes to form DMS-846. (Word, new window)
Arkansas Medicaid released an RA message to all dually Eligible Hospital (EH) providers. View the RA message regarding Grace Period Extension. (Word, new window)
Arkansas Medicaid released an RA message to all providers. View the RA message regarding 2018 January Episodes Of Care PAP Report Publication. (Word, new window)
Arkansas Medicaid released an RA message to all providers. View the RA message regarding Changes to the Arkansas Medicaid Website. (Word, new window)