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Training Information

The new HealthCare Portal will benefit providers and beneficiaries alike offering a variety of functions unavailable on the current website. Don’t miss your opportunity to receive training on this cutting-edge technology.

Medicaid 101 Webinars

Added 1/12/18
AFMC will host a Medicaid 101 webinar each month. Each webinar is scheduled from 9:30 - 10:30 a.m. on the dates below. A registration link will be added for each session closer to its date.

January 30, 2018 (HTML, new window)May 29, 2018September 25, 2018
February 27, 2018June 26, 2018October 30, 2018
March 27, 2018July 31, 2018November 27, 2018
April 24, 2018August 28, 2018December 18, 2018

Webinar Agenda:

  • the new MMIS
  • Who and what make Medicaid
  • Billing matters (provider manuals, billing tips, RA, Front Line and Job+Aids)
  • Portal features demonstration (eligibility overview, how to access your RA, how to check claim status and PA request)
  • PES upgrade information
  • Things to know (capitated fees, timely filing, how to submit pseudo claims and benefit plans)
  • Contacts (PAC, EDI Support Center and provider rep map)
  • Questions and answers

The first webinar will be recorded and posted here once completed.

Available Recorded Webinars

If you were not able to get away for a workshop, the webinars below will teach you how to register for the new HealthCare Portal and how to submit claims. View at your convenience and learn!

Audience Content
All Providers EDI Webinar Recorded November 8, 2017 (HTML, new window)

View or print frequently asked questions from the recent EDI webinars. (PDF, new window)
All Providers MMIS Refresher Webinar: Navigating the Provider Portal (HTML, new window)
All Providers Portal Registration (HTML, new window)
ARChoices Providers ARChoices in Homecare (HTML, new window)
Dental Providers MMIS Dental Healthcare Portal Workshop (HTML, new window)
Dental Providers Submitting and Reviewing Dental Claim Form (HTML, new window)
Living Choices Assisted Living Providers Navigating the Provider Portal Webinar – Assisted Living (HTML, new window)
Nursing Homes Nursing Home Claims and Census Forms (HTML, new window)
Providers Billing with an Institutional Claim Form Submitting and Reviewing Institutional Claim Form (HTML, new window)
Providers Billing with a Professional Claim Form Submitting and Reviewing Professional Claim Form (HTML, new window)

Training Materials Available for Download

These materials for download were presented during some of the webinars (available above) and can help you learn at your own pace.

Topic File Name
AFMC New HealthCare Portal and MMIS Presentation for ARChoices and Assisted Living AFMC-ARChoices_AssistedLivingPresentation.ppt (Power Point, new window)
AFMC ARChoices and Assisted Living Morning Session AFMC-LivingChoicesAMsession.ppt (Power Point, new window)
AFMC ARChoices and Assisted Living Afternoon Session AFMC-ARChoices_PMsession.ppt (Power Point, new window)
AFMC Assisted Living Eligibility Process Overview AFMC-ALF-EligProcessOverview.ppt (Power Point, new window)
AFMC ARChoices Eligibility Process Overview AFMC-ARChoices-EligProcessOverview.ppt (Power Point, new window)

Go to Arkansas Medicaid

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