Claims Submitted without ICD-10 Codes for Dates of Service on or After 10/1/15 Will NOT Be Paid
All claims submitted to Arkansas Medicaid for Dates of Service on and after 10/1/15 must bill using ICD-10 codes. Claims that do not bill ICD-10 codes will deny and you will not be paid by Arkansas Medicaid. This is a Federal mandate. Feel free to contact Arkansas Medicaid for assistance. With more than 38,000 providers, we expect a high volume of inquiries and possible delays in responses. We appreciate your patience.
Please visit the ICD-10 website for more information. (HTML, new window)
Arkansas Medicaid Website Changes May Affect Your Favorites/Bookmarks
Modifications were made to the website resulting in web address (Uniform Resource Locator-URL) changes for many pages that you may have bookmarked or added to your favorites. If you are experiencing problems reaching the Arkansas Medicaid website via your favorites, you will need to update or recreate them with the new web address.
To verify patient eligibility and benefits, file claims or check a previously
filed claim's status, type your user ID and password and click Submit.
Your user ID is your 9-digit Medicaid ID number. If you are logging on for the first time, your initial password is your Social Security Number for individual providers or your Tax ID number for groups/facilities. After you have logged on, you will be prompted to change your password and set security questions for your account.
If you have difficulty logging on or have been locked out of your account,
view the Provider Portal Password Self-Help Guidelines
NOTICE: Use of this application is
restricted to authorized users. User activity is monitored and recorded by
system personnel. Anyone using this application expressly consents to such
monitoring and recording. BE ADVISED: if possible criminal activity is
detected, system records, along with certain personal information, may be
provided to law enforcement officials.