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Provider Information

Provider information is a collection of tools for individuals and organizations that provide health care services to Arkansas Medicaid beneficiaries. Navigate this section using the links on the left.

All systems are currently online.

Are You Ready for the New MMIS?

Updated 9/22/17
The Arkansas Department of Human Services is pleased to announce the delivery of a new Arkansas Medicaid Management Information System (MMIS) coming November 2017. The new MMIS will bring cutting edge technology to DHS, Arkansas Medicaid providers and beneficiaries.

Early provider portal registration is open!

Register for Portal Access and Assign Delegate Access Now!
Arkansas Medicaid providers can register for portal access and assign delegate access now. (HTML, new window). All provider portal functionality will be available after Go-live of the new MMIS on November 1, 2017.

Registering for access and assigning delegates proper access are a provider’s first steps to begin using the new healthcare provider portal. We encourage providers to attend training sessions to understand the portal registration process and delegate access options covered in the workshops. Training will help ensure your success with the new provider portal.

If you have a billing company, they will need to enroll as a trading partner and can also register to use the new portal. You will need to contact your billing company using this trading partner letter (PDF, new window) to notify them of the upcoming change.

Visit the Front Line webpage for more information today! (HTML, new window)

Current Providers

To verify patient eligibility and benefits, file claims, check a previously filed claim’s status, update provider demographic information or utilize other Medicaid applications, type your user ID and password and click Submit.

Your user ID is your 9-digit Medicaid ID number. If you are logging on for the first time, your initial password is your Social Security Number for individual providers or your Tax ID number for groups/facilities. After you have logged on, you will be prompted to change your password and set security questions for your account.

If you have difficulty logging on or have been locked out of your account, view the Provider Portal Password Self-Help Guidelines

Log on

NOTICE: Use of this application is restricted to authorized users. User activity is monitored and recorded by system personnel. Anyone using this application expressly consents to such monitoring and recording. BE ADVISED: if possible criminal activity is detected, system records, along with certain personal information, may be provided to law enforcement officials.

Become an Arkansas Medicaid Provider

To become a provider, complete an application mplete an application online or print it and mail it to us. If you already submitted an application, you may check its status.
The provider information portal must be viewed with Internet Explorer 6.0 or higher.