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Provider training

Provider Training

Web-Based Training Opportunities
Training Materials From Past Workshops
Arkansas Medicaid Billing Guides
Arkansas Medicaid Billing Tips

Arkansas Medicaid is committed to helping providers understand billing policy and successful claims submission. With these priorities in mind, we offer opportunities to increase your knowledge throughout the year and in a variety of locations and formats. Electronic training documents are also available for download below.

NOTE: The documents available for download will open in a new window. These documents require Adobe® Acrobat Reader, Microsoft® PowerPoint or Microsoft® Word to view or print the files. If you click a link and the document doesn’t open, download the Acrobat Reader, download the PowerPoint viewer, or download the Word viewer free so that you can view or print the documents.

Web-Based Training Opportunities

Are you and your staff confused or frustrated by Medicaid billing policy, the claim submission process or Provider Electronic Solutions (PES) software? Are you unable to travel to Medicaid training workshops held throughout the year at various locations? If you answered “yes” to either question, a web-based training workshop is for you! Now you can attend a class without leaving your office. The Arkansas Division of Medical Services, Hewlett Packard Enterprise and BreastCare invite you to attend via a web-based classroom environment. The classes are designed to help you:

  • with software set-up for prompt and accurate billing,
  • understand fundamentals of the claim submission process, issues surrounding claim denials and actions you can take to prevent future denials,
  • set up and use PES to submit claims,
  • register for and use WebRA and
  • understand billing policy for your specialty.

E-mail us your questions, issues or concerns related to web-based training.

Register to Attend a Web-Based Training Session

To register, select the date you wish to participate in an online session. New class dates are added often; check back soon if those listed don’t work for your schedule. These links will open in a new window. To return to this page, close the window.

Class Date Time
Billing 101 (includes Arkansas Medicaid Passwords and WebRA) 3/29/17
4/13/17
10:00 a.m – 12:00 p.m.
2:00 p.m – 4:00 p.m.
BreastCare Billing 101 (includes accessing the BreastCare billing booklet, BreastCare website, reporting your NPI, using DDE, accessing your WebRA and more) This training course is available upon request. Contact the Hewlett Packard Enterprise Virtual Trainer for assistance.
PES and DDE Training and Demonstration 4/6/17 10:00 a.m – 12:00 p.m.
Occupational, Physical, and Speech Therapy Retrospective Review and Billing

Once you have registered, an e-mail will be sent to you explaining how to attend your web-based training session. You will receive this email one day prior to your training. Please contact the Hewlett Packard Enterprise Virtual Trainer if you do not receive this email.

After you have completed the class, please give us your feedback! Complete the web-based training evaluation form. (HTML, new window)

Training Materials From Past Workshops

The following documents can be a helpful resource in your office. You may find these handouts useful if you were unable to attend one of these training sessions.

Presentation File Name File Size
2017 New Provider Workshop Presentation NewProvWrkShp.pdf 2.6MB
2016 Annual Workshop
2016 Annual Workshop Presentation
ConnectCare Presentation
Introduction to iExchange Presentation
Office of the Medicaid Inspector General Arkansas Medicaid 2016 Workshop

2016annualwrkshp.pdf
ConnectCarepres.pdf
iExchange101.pdf
OMIGpres.pdf

2.8MB
1.6MB
1.6MB
1.8MB
2016 ARChoices Workshop
   HPE Workshop Presentation
   DAAS Workshop Presentation
   Workshop Handout
   DAAS Functional Criteria Presentation
   Overview of Eligibility Process Presentation
   Form AAS-9503 - Person-Centered Service Plan

HPE-ARChoices.pdf
ARChoices2016.pdf
ARChoicesHandout.doc
FuctionalCriteria.pdf
ARChoicesEligOverview.pdf
AAS-9503.pdf

2.7MB
1.4MB
40k
408k
210k
551k
2016 Living Choices Assisted Living Workshop
   Workshop Presentation
   Person-Centered Service Plan and Forms
   Workshop Handout
   DAAS Functional Criteria Presentation
   Overview of Eligibility Process Presentation

HPE_LCAL_2016.pdf
ALF2016.pdf
LivingChoicesHandout.doc
FuctionalCriteria.pdf
ALFEligOverview.pdf

1.9MB
1.3MB
70k
408k
254k
2016 Targeted Case Management Workshop
   HPE Presentation
   DAAS Presentation
   Monitoring Form DMS-690

TCM2016.pdf
TCMpresentation.pdf
TCMMonitoringFormDMS-690.pdf

1.8MB
3.4MB
342k
2014 Annual Medicaid Workshop Presentation – Arkansas Health Care Independence Program ARHealthCare
IndProg.pdf
390k
2014 Annual Medicaid Workshop Presentation – Arkansas Foundation for Medical Care (AFMC) Episodes of Care AFMC-EpisodesofCare.pdf 683k
2014 Annual Medicaid Workshop Presentation – Arkansas Foundation for Medical Care (AFMC) Patient-Centered Medical Home AFMC-PCMH.pdf 498k
2014 Annual Medicaid Workshop Presentation – Claims Submission and Adjustments and Voids Claims-Annual
Wrkshp2014.pdf
1.3MB
2014 Annual Medicaid Workshop Presentation – Dental Dental-Annual
Wrkshp2014.pdf
1.2MB
2014 Annual Medicaid Workshop Presentation – Provider Enrollment Enroll-Annual
Wrkshp2014.pdf
1.1MB
Arkansas Medicaid WebRA Workshop Presentation WebRA.pdf 1.1MB
BreastCare Billing 101 Presentation BreastCare101.pdf 430k
CMS-1500 Form Version 2/12 Handout CMS-1500_handout.pdf
SampleCMS-1500.pdf
62k
320k
ElderChoices/Alternatives for Adults with
Physical Disabilities Provider Workshop

   Billing Procedures
   Consent For An Authorized Representative
         Form
   DAAS Quality Assurance Presentation
   ElderChoices Plans of Care, Start of Care,
         and Change of Client Status
   Home and Community-Based Services 2015
   Overview of Eligibility Process
   Quality Assurance Presentation
   Universal Home Care Assessment


HPElderChoicAAPDsummer2015.pdf

DCOFinDocs.pdf
DAAS-QA.pdf

ECPOC.pdf
HCBS.pdf
AAPD-ECEligoverview.pdf
QualityAssur-Turner.pdf
UniHomeCareAssess.pdf


2.3MB

820k
840k

1.3MB
2MB
462k
509k
9MB
Federal Deficit Reduction Act (DRA) Workshop Presentation DRA.pdf 5MB
Long Term Care Electronic Cost Reports User Guide LTCcostReports
UserGuide.pdf
77k
National Provider Identifier (NPI) Presentation NPI.pdf 69k
Provider Portal Password Self-Help Guidelines Password
Guidelines.pdf
249k

Arkansas Medicaid Billing Guides

Billing guides are available to help you with Arkansas Medicaid billing, claim submission and eligibility verification.

Guide File Name File Size PDF
File Name
PDF
File Size
Fundamentals for Success: Billing Arkansas Medicaid FundamentalsProf.ppt 3.3MB FundamentalsProf.pdf 798k
How to Use DDE Professional Billing DDEProfBill.pdf 720k
How to Use DDE Professional Billing for Alternative Care Providers DDEProfBill-AltCare.pdf 560k
Internet Submitter Registration, Self Service Area and WebBBS User Guides UserGuide_Submitter
Registration.doc
5.4MB  –  –
Introduction to Billing 101 Billing101.ppt 15MB Billing101.pdf 3.6MB
PES Professional Billing Guide  –  – PESProfBilling.pdf 3MB
Substance Abuse Treatment Services (SATS) SATS.ppt 1.5MB SATS.pdf 782k
Therapy Retrospective Review and Billing 101 TherapyBilling101.ppt 4.2MB TherapyBilling101.pdf 3.8MB
WebBBS Instruction Guide WebBBS_instruction
guide.doc
2MB  –  –
WebBBS Submitter Passwords Passwords.doc 95k Passwords.pdf 108k

Arkansas Medicaid Billing Tips

Billing Tips File Name File Size PDF File Name PDF File Size
Durable Medical Equipment/Prosthetics BillingTipsDME.doc 611k BillingTipsDME.pdf 410k
Hospital BillingTipsUBClaims
Hosp.doc
2.2MB BillingTipsUBClaims
Hosp.pdf
1.7MB
ICD-10 Billing and Compliance Tips/FAQs Provider Handout ICD-10Handout.doc 161k
Occupational, Physical, and Speech Therapy Services BillingTipsTherapy
10.doc
702k BillingTipsTherapy
10.pdf
359k
How to Upgrade to PES 2.24 Provider Handout
(PES version 2.24 REQUIRED for PES users to bill Alternative Benefit Plan claims.)
PESHandout.doc 665k
Rural Health Clinic BillingTipsRurlHlth.doc 598k BillingTipsRurlHlth.pdf 338k